Shipping & Returns Policy

 

Shipping Policy

Shipping on all orders over $100 is FREE for orders within Australia.

Shipping on all orders under $100 is a flat rate of $8 for orders within Australia.

We ship on Monday, Wednesday and Friday excluding Queensland Public Holidays.

All orders are shipped via Australia Post or ARAMEX.  All orders are shipped within 48 business hours. Left it a little late? Contact us and we will do our best to assist you!

We ship worldwide. International shipping charged at checkout based on weight and destination. Please note that your destination may have taxes and/or duties for goods shipped to you.  These charges are the full responsibility of the customer and will not be refunded or returned by www.nonastieskids.com.au.  Please contact your local postal service if you have any queries on additional charges into your country.  

No Nasties is not responsible for goods that are either damaged in transit or not received. Damaged or lost orders should be resolved with Australia Post or the courier company directly. Replacement of damaged or lost items is made at the discretion of No Nasties.

Faulty or Damaged Items

Please check your order immediately upon delivery and notify us at hello@nonastieskids.com.au if there are any issues within 48 hours.

All faulty and/or damaged stock will be replaced or refunded. We may request images of damaged goods.

30 day money back guarantee

We are so confident that you will love your No Nasties products that we offer a 30 day money back guarantee.

If for any reason you are unhappy with your purchase, simply;

–  Email us to advise at hello@nonastieskids.com.au

–  Return the item in original condition to "Gold Earth Organics Pty Ltd" -  8/40 Junction Drive, Coolum Beach, QLD 4573 (at your cost) and we will refund your order value in full.

Refunds will be processed back to the same method in which the order was paid.

N.B – Any returned items must be in original condition with no missing items